Caterpillar Fluid Label Submissions

Try the Figma prototype here

What’s This?

For my advanced interaction design class, our professor connected us with UX designers from Caterpillar to create a small competition. We were put into groups and tasked with solving a UX problem that Caterpillar was facing: They wanted to increase online submission for fluid sample labels sent to their laboratories, as physical labels came with a lot of drawbacks. Over the course of 10 weeks, me and my group researched their consumer-base, and designed mobile app screens that make online submissions easier.

My Process

Skills Applied

Visited CAT facility
- observed fluid label submission process
- took note of pain points
- identified objective
Created 3 personas
- made information presentable
- software they use, profession, demographic data
- received feedback from mentors
Analyzed current fluid label submission process
- highlighted what worked
- identified areas of improvement
Designed wireframes in Figma
- defined a medium based on persona data
- opened designs for user testing
- iterated from mentor and user feedback
Presented final prototype
- upper management and other teams were present
- our team won 2nd place!